Help

Support

Runway Traffic: Ground Control

Email devbynight1@gmail.com and you will get a reply. There is one person behind this game, so it is not instant — but every message is read, and a bug report with a level number in it usually gets fixed in the next update.

Reporting a problem

The three things that make a report actionable:

“I'm stuck on a board”

Every level in the game has been proved solvable by exhaustive search before it shipped, so a board that looks impossible is a board with a line you have not found yet — unless you have run out of hold-short clearances, which is a real, permanent loss and the game will tell you so.

Two things to try first:

“The board says GRIDLOCK and nothing can move”

That is the game working as designed, not a bug. Holding an aircraft short is the one move you can spend badly: park the wrong one and that clearance is not there for the aircraft that needed it. When the last permit is gone and nothing can leave, the apron is genuinely stranded and the only way on is to restart the board.

There is no ad-rescue offered on a stranded board, deliberately. Handing back hearts would not help, because hearts are patience and what you have run out of is capacity.

Lost progress

Progress is saved on your device only. There is no cloud save and no account, which means there is nothing we can restore from our side — we never had a copy. Progress is lost if you uninstall the app, clear its data, or move to a new phone.

If progress disappeared without any of those happening, that is a bug worth reporting. Tell us the device and roughly which level you had reached.

Ads

The game is free and has no in-app purchases, so ads pay for it. They are kept off the board entirely — no banner ever covers a puzzle, and rewarded videos only play if you choose to tap an offer.

If an ad ever appears over a board, freezes the game, or cannot be closed, please report it with a screenshot. That is a bug, not the intended behaviour.

To change your advertising choices: Android → Settings → Privacy → Ads. iOS → Settings → Privacy & Security → Tracking. In the EEA, UK and Switzerland you can also reopen the consent message from the in-game privacy option.

How the rules work

Privacy and data

The short answer: no account, no sign-in, no analytics, and your progress never leaves your phone. The long answer is the Privacy Policy.

Contact

devbynight — Runway Traffic: Ground Control
devbynight1@gmail.com

Open Feature requests are welcome too. Several things in the game arrived that way.